PRIVACY STATEMENT

SYNCWAVE LTD is a digital agency operating via the website www.syncwave.uk. With an influx of orders from customers on a daily basis, we constantly process personal data. Your privacy is very important to us, which is why we adhere to the General Data Protection Regulation (GDPR).

Our Privacy Statement at a glance

We comply with the privacy legislation when processing personal data. This means that we:
- Record our purposes before we process your personal data, as set out in this Privacy Statement.
- Store as little personal data as possible and only the data necessary for our purposes.
- Ask for explicit consent for the processing of your personal data, should consent be required.
- Take the necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data on our behalf.
- Respect your rights, such as the right of access, rectification, or erasure of your personal data processed by us.

For what purposes do we process your personal data?

When you use our platform, we obtain various personal data from you. We specify for each purpose what data we obtain from you, for what purpose we process these data, and for how long they are stored. If you have any questions or would like to know exactly what we store about you, please contact us (contact details below).We store your personal information up to 2 years. Some data is stored longer if we are legally obligated to do so (e.g. because of the 7 years tax retention obligation).

Contact

When you send us an e-mail, use our contact form, contact us by telephone or in any other way, you agree to our terms and conditions of contact (execution of the agreement).We process the following personal data for this purpose:
- Name
- E-mail address
- Any information you provide as part of the content of a message

We store your data for as long as this contact requires it or up to a maximum of 2 years after we last had contact with you.

Placing and handling orders

When you place an order on our website, you enter certain information. This data is necessary for the agreement between you and SYNCWAVE LTD (execution of the agreement).We process the following personal data for this purpose:
- Name and address details
- Contact details (e-mail address and telephone number)
- Order confirmation
- Billing address
- Payment details
- IP address
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We store this information for up to 2 years after the order was made. Some data are stored longer if we are legally obligated to do so.

Commercial messages

SYNCWAVE LTD may send out commercial messages. This could be a digital newsletter, but also push notifications or SMS messages. You can subscribe to our commercial messages via the website or platform. We only send commercial messages with your consent.

We process the following personal data for this purpose:
- Name
- Contact details (e-mail address and telephone number)

Your personal data is stored until you unsubscribe from the commercial messages. You can unsubscribe at any time. There is an unsubscribe link in every newsletter, or you can change settings in your account.

Job applications

If you apply for one of our job openings or submit an open application, we process your personal data for the purpose of handling your application and in preparation for a possible employment contract.

We process the following personal data for this purpose:
- Name and address details
- Contact details (e-mail address and telephone number)
- Curriculum Vitae
- Cover letter
- Salary expectations
- References
- Any other information you provide in your application

Your application details are stored for a maximum of 6 weeks after the position has been filled. If we are unable to offer you a position, we may—with your consent—keep the application data for one more year. You can revoke this consent at any time by sending us an e-mail.If you are hired, your application data will be stored in your personnel file for a maximum of 2 years after termination of employment.
‍Social media and internet screening can be part of the application procedure. This is done in the legitimate interest of our brand’s image. We only screen public profiles (Google, LinkedIn, etc.). We do not request access to private profiles. Screening results may be discussed with you. You may object to this screening by informing us via e-mail during your application.

Changes to this Privacy Statement

When there is a change in our services or applicable laws, we may update this Privacy Statement. We recommend reviewing it regularly to stay informed.

Contact details

For questions about our Privacy Statement or your rights, you can contact us at:SYNCWAVE LTD
3rd Floor Suite, 207 Regent Street,
London, United Kingdom, W1B 3HH
📧 office@syncwave.uk
🌐 https://www.syncwave.uk